Limited refunds due to COVID-19 until further notice
1. Items must be returned within 15 days.
2. Return merchandise must be unworn and in its original packaging.
3. Intimates and swimwear may not be returned.
4. Shoe boxes may not be used as the shipping box.
5. Sale or bargain items cannot be returned for refund. You may return for store credit or exchange.
6. 15% restocking fee will be charged
7. Return shipping will be paid for by customer.
To return items please go to the “order history” section under the “my account” tab. There you will find your recent orders and be able to click the “return item” button. If you have any questions regarding returns please contact our support team at Livewise@shopwiseguy.com